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Brass Contributor

Jan 09, 2017

GetDefaultSiteCollectionTermStore returns null on several Tenants via JSOM/CSOM

We are seeing an issue in SPO with GetDefaultSiteCollectionTermStore method returning null or property or method not found via CSOM and JSOM. Anyone else running into this? Has something changed her...

Brass Contributor

Jan 10, 2017

Using the super cool SharePoint Client Browser from Bram de Jager we found out that two Termstores had been associated with those tenants with none of them set as default. Microsoft kindly removed one of them and everything seems to be working again now. So it was a bug / configuration issue from Microsoft!

VesaJuvonen
Microsoft
Jan 17, 2017
Sorry Oliver for the delay around this, but thanks for sharing the resolution around this.
- VegardStromsoy
  Brass Contributor
  Apr 06, 2017
  This issue is occuring on two of our tenants (since yesterday). Both are version vti_extenderversion:SR|16.0.0.6330. A third tenant still works fine, this is version
  vti_extenderversion:SR|16.0.0.6323.
  
  Is this a problem relating to upgrades of farms in SharePoint Online?
  
  It is also likely to be what is stopping PnP templates being provisioned on the two tenants with an exception in https://github.com/SharePoint/PnP-Sites-Core/blob/master/Core/OfficeDevPnP.Core/Framework/Provisioning/ObjectHandlers/TokenParser.cs VesaJuvonen
  
  We have issued a support ticket to get it fixed on the affected tenants, just posting this in case it is a recurring issue that ought to be resolved permanently.
  - Sam Larson
    Microsoft
    Apr 06, 2017
    Hello,
    
    We are currently investigating this issue and are hoping to have a resolution ASAP.
    
    Regards,
    
    Sam

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