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NiklasJern's avatar
NiklasJern
Copper Contributor
Aug 22, 2017

Delve - Organization chart missing

Hi All,   I'm facing some issue with the built in org chart that comes with Delve, it doesn't show at all. I've made sure that the user has an assigned manager, both in Azure Ad and in the Sharepo...
Anonymous's avatar
Anonymous
Aug 22, 2017

It could take a while before it shows up. how long ago did you add the roles?

NiklasJern's avatar
NiklasJern
Copper Contributor
Aug 22, 2017

I would say about 4 hours

  • jcgonzalezmartin's avatar
    jcgonzalezmartin
    MVP
    Aug 22, 2017
    It should start working with no problems as long as you have properly updated the managed property....have you verify in the SPO User Profiles that the manager is set up correctly?
    • FJ Bandukwala's avatar
      FJ Bandukwala
      Copper Contributor
      Oct 31, 2018

      Juan, Do you need to update this in AD as well as SPO? AD has synced manager attribute to Exchange but not to SPO.

    • NiklasJern's avatar
      NiklasJern
      Copper Contributor
      Aug 23, 2017

      Hi Juan,

       

      Thanks for your reply. 

       

      As i checked now, the org chart is visible. 

       

      I guess there is 12-24 hour delay before it updates. Lesson learned...

       

      Regards,

      Niklas

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