Forum Discussion
Locked out of laptop
I am trying to access my late mother's laptop, but I don't know the password. Is there any way I could reset it without losing all the files? Any help is greatly appreciated. Thank you for reading.
Hello,
Sorry for your loss. Please follow this step-by-step guide:
https://www.kapilarya.com/factory-reset-windows-11-by-keeping-files
For live demonstration, check this vide guide:
https://www.youtube.com/watch?v=a03l7ed6i7g
Let us know if this helps!
Note: Included link in this reply refers to blog by a trusted Microsoft MVP.