Forum Discussion
Flexible working hours
This is an interesting case. The short answer is there isn't a viable workaround for this. Viva Insights initially sources licensed users' outlook settings for their working hours, if those aren't present it falls back on the default working hours the Viva Insights Admin chose for the entire licensed population.
An idea that came to mind is to have licensed users continuously update their Outlook working hours, but that is very manual and is not scalable.
Another idea is that users can set their working hours from 7am to 7pm in Outlook so that all collaboration between those hours is counted as during work hours but that wouldn't capture the collaboration that is technically after/before work hours on days they work different shift times.
MicrosoftThis is an interesting case. The short answer is there isn't a viable workaround for this. Viva Insights initially sources licensed users' outlook settings for their working hours, if those aren't present it falls back on the default working hours the Viva Insights Admin chose for the entire licensed population.
An idea that came to mind is to have licensed users continuously update their Outlook working hours, but that is very manual and is not scalable.
Another idea is that users can set their working hours from 7am to 7pm in Outlook so that all collaboration between those hours is counted as during work hours but that wouldn't capture the collaboration that is technically after/before work hours on days they work different shift times.