Forum Discussion
Can't remove Viva Insights Outlook Add-on
Jake_Caddes I did create a ticket and worked with someone who understood the issue pretty well. They gave me some powershell commands - because that's always the solution when the web options are limited - right?
After being connected, you will want to use the following command to disable the add-in for your UPN:
Set-MyAnalyticsFeatureConfig -Identity mailto:email address removed for privacy reasons -Feature add-in -isEnabled $false
Once this has been completed, please run this command to confirm if the add-in has been disabled:Get-MyAnalyticsFeatureConfig –Identity mailto:email address removed for privacy reasons
Now - this disabled it in Outlook - but the button didn't immediate disappear. However, after about 24 hours - I think I was able to remove it - without it being forced back on. I honestly can't remember the exact sequence of events.
This page: https://learn.microsoft.com/en-us/viva/insights/advanced/setup-maint/configure-personal-insights#enable-or-disable-viva-insights-features has more powershell commands - as there is a different one if you want to do this for your tenant.
Hope this helps.
MicrosoftHi AdamK_DC
Did you end up submitting a ticket through the Microsoft Admin Center? That would be the best course of action to take to get this issue resolved. Let me know if you have any questions on how to do that.
Jake_Caddes I did create a ticket and worked with someone who understood the issue pretty well. They gave me some powershell commands - because that's always the solution when the web options are limited - right?
After being connected, you will want to use the following command to disable the add-in for your UPN:
Set-MyAnalyticsFeatureConfig -Identity mailto:email address removed for privacy reasons -Feature add-in -isEnabled $false
Once this has been completed, please run this command to confirm if the add-in has been disabled:
Get-MyAnalyticsFeatureConfig –Identity mailto:email address removed for privacy reasons
Now - this disabled it in Outlook - but the button didn't immediate disappear. However, after about 24 hours - I think I was able to remove it - without it being forced back on. I honestly can't remember the exact sequence of events.
This page: https://learn.microsoft.com/en-us/viva/insights/advanced/setup-maint/configure-personal-insights#enable-or-disable-viva-insights-features has more powershell commands - as there is a different one if you want to do this for your tenant.
Hope this helps.
- Jake_Caddes
Thank you AdamK_DC for sharing the solution. I'm glad the support team was able to help you as well!