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AdamK_DC's avatar
AdamK_DC
Brass Contributor
Aug 29, 2024
Solved

Can't remove Viva Insights Outlook Add-on

I've turned on Viva Insights in Teams and have even tied our SharePoint Intranet to it.  But every email message in Outlook, whether classic or new, has a Viva Insights button in the button bar - and...
Set-up and deployment
  • AdamK_DC's avatar
    AdamK_DC
    Sep 05, 2024

    Jake_Caddes I did create a ticket and worked with someone who understood the issue pretty well.  They gave me some powershell commands - because that's always the solution when the web options are limited - right?

     

    After being connected, you will want to use the following command to disable the add-in for your UPN:

     

    Set-MyAnalyticsFeatureConfig -Identity mailto:email address removed for privacy reasons -Feature add-in -isEnabled $false

    Once this has been completed, please run this command to confirm if the add-in has been disabled:

     

    Get-MyAnalyticsFeatureConfig –Identity mailto:email address removed for privacy reasons

     

    Now - this disabled it in Outlook - but the button didn't immediate disappear.  However, after about 24 hours - I think I was able to remove it - without it being forced back on.  I honestly can't remember the exact sequence of events.  

     

    This page:  https://learn.microsoft.com/en-us/viva/insights/advanced/setup-maint/configure-personal-insights#enable-or-disable-viva-insights-features has more powershell commands - as there is a different one if you want to do this for your tenant.  

     

    Hope this helps.  

AdamK_DC's avatar
AdamK_DC
Brass Contributor
Aug 29, 2024
Just checked the article - and unfortunately - it's from 2022 and none of those options exist anymore. There were some links at the bottom - but still no go. In the M365 Console / Settings / Viva / Manage settings for Viva Insights / the web experience is the only thing checked. Digest, Add in and schedule send suggestions are all unchecked. And yet, I can't even remove the button from the button bar. Frustrating.
  • AdamK_DC's avatar
    AdamK_DC
    Brass Contributor
    Aug 29, 2024
    I did. None of those options are selected - and yet that button is cemented in place. It may be that because I deployed it in Teams - I don't get a choice in Outlook. I just don't want to overcrowd the button bar.

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