Forum Discussion
Matt6556
Mar 18, 2020Copper Contributor
Unable to activate some class teams
Is anyone else experiencing an issue where Teams have been created using an uploaded csv through SDS, but some teachers are unable to activate the team and receive a message to try again later?
- Apr 06, 2020
Kane_Ansell Originally we were applying the following policy packages to staff and students (Education secondary, education primary, education teacher). But these would fail so we ended up creating a Students Meeting policy, Students Live Events Policy, Students Messaging policy.
These policy's have exactly the same settings a the default Microsoft provided ones except we have created these rather than using the default policys.
Hope that makes sense and helps.
marcozo
Microsoft
Apr 09, 2020Did you guys find a resolution?
Kane_Ansell
Apr 09, 2020Copper Contributor
Hi marcozo
Yes. We had raised a ticket with Microsoft and they had to delve into our tenancy directly to resolve it. Took them several days however for us it all started working properly again this morning.
Good luck with it all
Yes. We had raised a ticket with Microsoft and they had to delve into our tenancy directly to resolve it. Took them several days however for us it all started working properly again this morning.
Good luck with it all