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AndrewFrance's avatar
AndrewFrance
Copper Contributor
Mar 07, 2020
Solved

Sync Error

I keep getting the below sync error. I'm just testing, but the CSV files are very simple so I can't think what could be the problem. Anyone know what this means?   Message: Export of the object wit...
  • MROB83's avatar
    MROB83
    Mar 11, 2020

    AndrewFrance Hi Andrew, I solved it this morning. It is definitely related to the setting that disables team/group creation by non-admins. See: https://docs.microsoft.com/en-au/microsoft-365/admin/create-groups/manage-creation-of-groups?view=o365-worldwide

     

    In order to get around this, I setup an Azure Security group and set this group as being allowed to create teams/groups following the instructions in the linked article. I then added the following Service Principles/User as members of the group, to allow them to create teams: Microsoft.Azure.SyncFabric, Microsoft Teams Services, Microsoft Teams.

    All is now working and Teams are getting created as expected.

     

    Hope this helps.

     

MROB83's avatar
MROB83
Copper Contributor
Mar 10, 2020
We are new to SDS and getting the same error.
We have Office 365 Group/Team creation turned off by default except for an admin group who can. Do you have a similar set up? As I am leaning towards that as the cause of the problem at the moment?
AndrewFrance's avatar
AndrewFrance
Copper Contributor
Mar 10, 2020

MROB83 

 

That's reassuring. I've tried to keep this super simple - 2 teachers, 1 student, 1 session, only the required fields, and no disallowed characters. Still get the error.

 

I've got a support call open now, and hope to have some answers later today.

  • MROB83's avatar
    MROB83
    Copper Contributor
    Mar 10, 2020
    Yes we are testing with the same. Some really simple CSV files with the minimum attributes. Ive checked them a hundred times to make sure it is not my mistake but it always fails to sync with that same error.

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