Forum Discussion
'Section display names are always synced' not working ?
Currently have the same issue with teachers changing names and have the settings set as described.. Have opened a case with Microsoft and was instructed to press 'Reset Sync' in profile then it will work from then on. Whilst it did fix this with the reset sync the teachers renamed the section names again and after the upload of CSV it still didn't overwrite. Looks like that option doesn't work! I looked in the Azure audit logs and can see who changed the group names but still trying to establish why SDS doesn't overwrite as mentioned in the profile option!
The advice so far is:
You can check the audit logs for those groups to see when that group name changed.
SDS uses "Microsoft.Azure.SyncFaric" to make changes in Azure AD look for that
You can also see the time stamp for when the owner changed the name of the group
Then just press reset sync to make the profile correct the group names and continue to upload the CSV files.
I am not sure where to find "Microsoft.Azure.SyncFaric" but have found the time stamps of the users who renamed the groups but as far as I can tell I have the options correct but the next upload of CSV doesn't overwrite as advertised.
- Hi.
Glad to hear it's not just me.
FYI you can find Microsoft.Azure.SyncFabric activity easiest via the https://Portal.CloudAppsecurity.Com then Investigate -> Activity Log.
You can drill down there for either that user. or "Group Updated" activities.Thanks - awaiting further response from Microsoft support regarding the option 'Section display names are always synced'
Response from Microsoft below:
"I talked to the engineer and the sync profile is acting as expected. It will not update the group name if a teacher has changed it by just uploading another set of CSV files.
engineer explanation:
If the option is checked, it will prevent SDS from modifying the DisplayName when it syncs a section. If unchecked, then anytime SDS syncs a section, it will update that section to match the CSV (including DisplayName). SDS may not sync the section on a subsequent upload, if that section has not changed since the last upload (because it is only going to sync deltas)"So it appears to not do as it says unless the section name changes in the CSV because of the delta sync. Therefore the only way I can overwrite the section names back to default is to reset sync or modify the CSV which won't happen as it extracts from MIS system.
