Forum Discussion
Peter_Kaagman
Sep 13, 2023Brass Contributor
SDS reports insufficient privileges on import
Hi There, We've been using classic SDS for a couple of years now to create edu teams for our classes. We have a profile set up for this using "CSV Files: SDS format". Never experienced much troubles...
SPEYK_RBroer
Sep 18, 2023Brass Contributor
Don't know if you already have a solution, but, have you tried to do a Reset Sync? Or even adding a new sync profile and removing or disabling the old profile? Is the account used to upload still a Global Admin or does it have separate Admin roles to narrow down it's rights?
Peter_Kaagman
Sep 18, 2023Brass Contributor
Did try full reset. Did not make a new profile yet, that kinda frightens me. I don't want to loose data.
The account running the workflow is a full global global admin. But I get the error even when I sync by hand using the global admin account.
Thanks for your reply.
Peter
- SPEYK_RBroerSep 19, 2023Brass ContributorI think a new profile is still a possibility to resolve your issues, but true, if you have data in active teams I also wouldn't risk it.
But also, if you don't mix the numbers for the teams with a new upload in a new profile, it would create new teams with the same sectionnumber and a add-on of 4 random numbers. So the teams would exist next to each other and you don't lose data. In that case, the question is, can you live with all teams doubled? Would the teachers and students recognize and use the correct team, etcetera. All in all, I think this would not be the preferable way to solve it and should be used very carefully.
Do you have considered opening a ticket with Microsoft?- Peter_KaagmanSep 19, 2023Brass ContributorCreating new teams, even when keeping the old ones, is not an option. In that case I would have to explain to around 300 teacher they should use a specific team and not the one that is not updated anymore. Not to mention the burdon of moving content aroud for 1500+ teams (not that all of them would have content)
That's a no go.
MS Ticket? Seems to be my option at the moment.
Peter
(krijg het gevoel dat ik net zo goed in het nederlands kan reageren 😉 )