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goldendrame's avatar
goldendrame
Copper Contributor
Apr 19, 2020

SDS Hidden Class Teams

Hi All,   I have created class team with SDS. Teacher can not see the hidden class team. They can only on Assignment Tab. Wondering if anyone can help here. Already tried from "Create Or Join Team"...
Jorge Rivera's avatar
Jorge Rivera
Copper Contributor
May 06, 2020

goldendrame hello!

 

We have now the exactly situation.

 

Please tell us how did you solve it?

 

Best Regards

Jorge

  • rmcdaniel's avatar
    rmcdaniel
    Copper Contributor
    Aug 21, 2020

    Jorge Rivera I don't know if our situation has the same cause, but it certainly has the same symptoms.  For our issue it seems like Teams and O365 have an issue where Teams doesn't recognize the Owner of the group set by SDS.  We can see in the Teams, SDS, O365, and Azure AD admin portals that the teacher for a class is set as the owner of the class team/group, but when I add myself as a second owner and look at the team in the Teams client it says the teacher has left the team as the first event.

     

    To fix the issue I have to manage the team from the Teams client as a secondary owner and add the teacher back to the team.  As soon as I add them back, the Teams client seems to recognize that they're already an owner and the teacher can then see the team in their client.

     

    This is unfortunately a manual process and I have not found a way to identify and correct these teams in bulk as of yet.  We depend on the teachers to report an issue and then have to correct it ourselves, but by then instruction or training has already been impacted.

    • mwill1280's avatar
      mwill1280
      Copper Contributor
      Aug 25, 2020

      rmcdaniel 

      We ran into this issue and Support provided this response:

      It’s a known bug on the Teams side. If a Team is provisioned but not Active, any new owners of the team will never see it. The engineers have created a couple scripts to help while we wait for a rather robust Teams update to be created and deployed. Please read the documentation before using the scripts though.

       

      https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fschooldatasync%2Fmissing-teams-memberships-or-access&data=02%7C01%7Cmwilliams1%40uakron.edu%7C984c9748a9ba4b3f109b08d842c74e06%7Ce8575dedd7f94ecea4aa0b32991aeedd%7C0%7C0%7C637332771079836649&sdata=H7051HiQo5aX5XEpKoulvOoaBwOvNS%2BTBSSR7v%2B6vfM%3D&reserved=0

       

      https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FOfficeDev%2FO365-EDU-Tools%2Ftree%2Fmaster%2FTeams%2520Scripts&data=02%7C01%7Cmwilliams1%40uakron.edu%7C984c9748a9ba4b3f109b08d842c74e06%7Ce8575dedd7f94ecea4aa0b32991aeedd%7C0%7C0%7C637332771079846644&sdata=UwqqiH8ZrJmHZDpJcBk6N0NidgR6tbCsjdpwjsKIHb8%3D&reserved=0

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