Forum Discussion
Kim McGuffie
Oct 12, 2018Copper Contributor
need to 'break' connection between Poweschool user and 365 account
we have had an issue a couple times where the wrong email address was put into powerschool for a user that is a valid email in 365 just for a DIFFERENT user. the problem is that when we put the corr...
Anonymous
Oct 15, 2018We sync using CSVs and trigger a Reset Sync on the appropriate SDS profile whenever there are issues. I can't speak to how Powershool works though, so my advise would have to be to raise a ticket with https://aka.ms/sdssupport.
\Magnus