What is Viva Glint's Narrative Intelligence?

As a Sr. People Science Consultant, Viva Glint's Narrative Intelligence is an incredibly useful capability within the platform that enables me, as well as other PSCs and clients alike, to better understand the often times daunting and mountainous amounts of qualitative feedback left by survey participants.

 

Viva Glint’s text analytics, trademarked Narrative Intelligence, helps to quickly make sense of large amounts of open-ended feedback. Viva Glint synthesizes thousands of comments, surfacing key themes, relative sentiment, and representative comments, saving your team days or weeks of coding and analysis.

 

Comments can be filtered, searched, flagged, tagged, and bookmarked for quick reference and deeper understanding of engagement drivers. ‘AI-for-HR’ technology automatically isolates prescriptive comments so you can zero in on employee suggestions tied to specific survey measures and comment topics.

 

In addition to Narrative Intelligence, Viva Glint's Copilot feature will leverage AI capabilities and add an additional layer of qualitative analysis to synthesize commentary feedback and derive key themes.

 

How have you best leveraged the Narrative Intelligence features to better understand your employee's qualitative feedback?

 

Additionally, what have you done to ensure employees feel comfortable leaving robust commentary feedback so you can best utilize the Narrative Intelligence features?