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Garrett Brown's avatar
Garrett Brown
Copper Contributor
May 08, 2020

GCC Teams Missing New File Experience?

 None of our users see the new rich file experience within Teams, as described in the linked article. It looks like it should have rolled out a few months ago.

 

https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=51234

 

https://techcommunity.microsoft.com/t5/microsoft-sharepoint-blog/rich-new-file-and-sharing-experiences-throughout-microsoft-365/ba-p/960129

 

Is this because we're GCC? Does anyone in GCC have this already?

GCC
teams
  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    May 08, 2020

    Garrett Brown 

    I can't speak for that feature specifically as I don't have it in our GCC tenant, but in general GCC tenants do not receive new features the same time as commercial/business tenants. Typically we receive them months, even years, later.

    • Garrett Brown's avatar
      Garrett Brown
      Copper Contributor
      May 08, 2020

      C_the_S 

      Thanks, I'm getting used to that GCC delay. We just got Private Channels last week.

      I'm mostly asking because the roadmap tags specify "Microsoft Teams, All environments, Targeted Release" and we are Targeted Release.

      Thanks.

  • Garrett Brown's avatar
    Garrett Brown
    Copper Contributor
    May 14, 2020
    Update: Still no rich file experience, but they seem to be working on it.
    I ended up sending a support ticket. I have sent logs and continue to receive:
    "I am checking the issue with my senior support team, once it is done I will get back to you at the earliest."

    The logs I was instructed to send:
    "Probing Questions:
    Can you please share us the diagnostics logs for the below,
    select teams > general channel > file channel > then press Ctrl+alt+shift+1."

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