Forum Discussion
Garrett Brown
May 08, 2020Copper Contributor
GCC Teams Missing New File Experience?
None of our users see the new rich file experience within Teams, as described in the linked article. It looks like it should have rolled out a few months ago. https://www.microsoft.com/en-us/mic...
Garrett Brown
May 14, 2020Copper Contributor
Update: Still no rich file experience, but they seem to be working on it.
I ended up sending a support ticket. I have sent logs and continue to receive:
"I am checking the issue with my senior support team, once it is done I will get back to you at the earliest."
The logs I was instructed to send:
"Probing Questions:
Can you please share us the diagnostics logs for the below,
select teams > general channel > file channel > then press Ctrl+alt+shift+1."
I ended up sending a support ticket. I have sent logs and continue to receive:
"I am checking the issue with my senior support team, once it is done I will get back to you at the earliest."
The logs I was instructed to send:
"Probing Questions:
Can you please share us the diagnostics logs for the below,
select teams > general channel > file channel > then press Ctrl+alt+shift+1."