Forum Discussion
Send mail to helpdesk from responder mail after submitting MS Forms
Hi everyone, I have the following situation: We are using Jira as helpdesk. Users can create helpdesk tickets when they send a mail to mailto:helpdesk@... After that they get a mail from jira,...
Sebo12354 The flow either needs to use the "send an email (v2)" action which will go from the creator's email address, the "send an email from a shared mailbox" where the creator of the flow needs to have full send privileges, or use the "send an email notification (v3)" and in that case the email goes from Microsoft (but you can only send 100 emails in any rolling 24 hour period). In my company we always use the shared mailbox option. You'll need to check the flow creator's permissions as the message is clear that's where the problem is.
Rob
Los Gallardos
Microsoft Power Automate Community Super User