Forum Discussion
Why it shows my email address under FROM email even someone else has submitted this below request
Hi, I am trying to build an internal ticketing system via Mircosoft Forms to Email/Teams and I am utilizing Power Automate to build a flow but whenever someone else has submitted a reque...
KaushalPatel - If i understand the question correctly, this is due to the connection that you have leveraged for the "Send an email" outlook action. As a best practice, would recommend to use Service accounts for the connection when we are leveraging the outlook action.
Let me know if this helps.
Reference video : https://www.youtube.com/watch?v=kUkb_DUgOXw
Hi Jerry, you mean I can utilize the service account to perform this test. But how can we capture internal emails under FROM email if someone submits the request internally? Please let me know I can show you the Process Flow.