Forum Discussion
Send mail to helpdesk from responder mail after submitting MS Forms
Sebo12354 The flow either needs to use the "send an email (v2)" action which will go from the creator's email address, the "send an email from a shared mailbox" where the creator of the flow needs to have full send privileges, or use the "send an email notification (v3)" and in that case the email goes from Microsoft (but you can only send 100 emails in any rolling 24 hour period). In my company we always use the shared mailbox option. You'll need to check the flow creator's permissions as the message is clear that's where the problem is.
Rob
Los Gallardos
Microsoft Power Automate Community Super User
RobElliott thx for your reply.
As you can see I am already using Send an email V2. If I use Responders Mail like in my screenshot then I am getting the error message.
"send an email from a shared mailbox": What does that mean? That all users can see the mails of other people? Do I have to use this account to create the flow?
I have not that much experience with this stuff 🙂