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Mike Dumka's avatar
Mike Dumka
Iron Contributor
Sep 23, 2020

Power Automate for Consumers (Microsoft 365 Family)

Hi There, 

I started using Power Automate when it was Flow under my mail@outlook.com account. This is now called Microsoft 365 Family. I have had workflows running for over a year but now I can't edit or create any. Is there anyway to troubleshoot or contact someone for support?

Thanks! 

PowerAutomate
  • JimGrisham's avatar
    JimGrisham
    Steel Contributor
    Sep 24, 2020

    Mike Dumka Flow has disappeared from the O365 launcher for me as well.

     

    Does it show your existing flows if you manually go to https://us.flow.microsoft.com/ ? Can you edit / create new ones there when logged into your personal account?

     

    (I just made a new flow under my personal account. It seemed to save correctly, but I haven't fully tested it yet. My profile picture and the "My Account" popup is blank on that site, though...

     

    ... okay, but now when I click "Power Automate" in the O365 launcher, it opens with the correct profile picture.)

    • Mike Dumka's avatar
      Mike Dumka
      Iron Contributor
      Sep 25, 2020

      JimGrisham 

       

      The strange thing is I can see my flows, but when I click edit, I get the spinning circle and it just hangs ... and hangs and hangs ... same for new flows. 

      I opened a ticket with Microsoft, will update here when I know more 🙂

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