Forum Discussion
kmarshallsay
Oct 22, 2021Copper Contributor
Power Automate Email Error
Good afternoon I've created a flow that will send an email to three recipients upon the creation of an entry in a SharePoint List. 2 of the recipients don't change however a the third does on a ...
- Oct 23, 2021
kmarshallsay as you are the owner of the flow a Send an email (v2) will always come from you. In my company we don't use Send an email (v2) unless they are personal flows, we always have a shared mailbox related to the subject (e.g. HR-Induction, HR-Leavers, Application-Support etc etc) and then use the "Send an email from a shared mailbox" action.
Rob
Los Gallardos
Microsoft Power Automate Community Super User
BrendanE1535
Oct 22, 2021Copper Contributor
Ok, the action step looks fine. The problem is the "off_going Email". Your colleagues don't have permission to send as this email address.
You can do one of two things:
- remove the value in "From (Send as)". This will make the email go directly from your (or your colleagues) email address.
- Ask your administrator to allow "Send as" access on whatever email address you have assigned to "off_going Email" for your colleagues. This is something they can do in the exchange admin centre.
Cheers,
Brendan
You can do one of two things:
- remove the value in "From (Send as)". This will make the email go directly from your (or your colleagues) email address.
- Ask your administrator to allow "Send as" access on whatever email address you have assigned to "off_going Email" for your colleagues. This is something they can do in the exchange admin centre.
Cheers,
Brendan
kmarshallsay
Oct 22, 2021Copper Contributor
so removing off_going email, the email will go from the user who is utilising the app showing their name as the sender?
- BrendanE1535Oct 22, 2021Copper ContributorThat is correct.
- kmarshallsayOct 22, 2021Copper ContributorSo had another user use the Power App today, email sends find thank you, however the email is coming from my account as opposed to his.
- RobElliottOct 23, 2021Silver Contributor
kmarshallsay as you are the owner of the flow a Send an email (v2) will always come from you. In my company we don't use Send an email (v2) unless they are personal flows, we always have a shared mailbox related to the subject (e.g. HR-Induction, HR-Leavers, Application-Support etc etc) and then use the "Send an email from a shared mailbox" action.
Rob
Los Gallardos
Microsoft Power Automate Community Super User
- kmarshallsayOct 22, 2021Copper Contributorawesome i'll implement that tonight and see what happens on tomorrows shift handover. Thank you very much for your help.