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Sebastian1310's avatar
Sebastian1310
Copper Contributor
Jun 05, 2019

How do I use flow together with MS Teams Channel and MS Planner

Hi all,

is there a possibility to send an email to a Teams channel and create a task in a specific planner?

I use the email of the channel but it does not trigger any action. I can also see the Email i have sent in the conversation tab, but it seems not to trigger any action in my flow. 

I started my flow with "When a new email arrives in a shared mailbox" -> Mailbox address = channel email address->.... create task

 

...sounds simple but it does not work out. Can you please help here? Many Thanks.

3 Replies

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor

    Hi Sebastian1310 

     

    Hmmm if that isn't working for you, you could try something different (I haven't tested this yet but it might give you some ideas):

     

    1. Trigger: Use Microsoft Teams > When a new channel message is added (set it to the channel you want).

     

    2. Actions: Use Teams > Get messages to retrieve the new message. 

     

    3. Use a Condition where Message Type is equal to Email (or something like that, you may need to play with it).

     

     

    Hope that helps in some way!

     

    Cheers

    Damien

    • Sebastian1310's avatar
      Sebastian1310
      Copper Contributor

      Hi Damien_Rosario,

      thanks for your answer i have seen this template as well but the problem will be that for every message the planner will create a task. However i will test this solution as well, otherwise the colleagues have to use keywords :) 

      • Damien_Rosario's avatar
        Damien_Rosario
        Silver Contributor

        Hi Sebastian1310 

         

        Not if the condition isn't met. The condition is only looking for Email type. If it's just a regular message or reply, it should not trigger the condition.

         

        So if Yes (email message), create a new task.

         

        If No (not an email), can be blank.

         

        Please let me know how you go? I'd be interested to hear if it fits for you.

         

        Cheers

        Damien

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