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Jason Brownhill's avatar
Jason Brownhill
Brass Contributor
May 16, 2019

Get Manager Action - User references old UPN

Hi,  I'm hoping someone can help please. I've got a Flow with a "Get Manager" action that is giving an error because the user has married and changed their name. Everything looks perfectly fine in: ...
Microsoft Flow
Jason Brownhill's avatar
Jason Brownhill
Brass Contributor
May 17, 2019

Hi Damien_Rosario 

 

 Thanks for the reply. I've checked all of that and it was fine. I'm pretty sure it's a well known legacy issue that I've seen many times over the last 10 years in that the SharePoint site collection holds onto and keeps the users previous UPN. I deleted the user completely from the site collection (as I've done in the past to resolve this in SharePoint 2007) and re-added the user to be able to fix this problem - I'm not happy with this solution though as it could destroy information for the user updated/created files - it wasn't the case in this instance so I was able to safely remove the user.


Thanks,

Jason.

Jason Brownhill's avatar
Jason Brownhill
Brass Contributor
May 17, 2019

Update: Further searching I've found 'Get-SPOUser' to get the user details - but there is no update PS command with relevant switch parameters that I've seen to force an update from AD, so part way there, but not quite...  :)

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor
    May 23, 2019

    Hi Jason Brownhill 

     

    Hopefully it's something that will be fixed for a better experience.

     

    Have you checked UserVoice to see if there's anything running on this? If not, you could log the idea and get support!

     

    Cheers

    Damien

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