Forum Discussion
Get Manager Action - User references old UPN
I'm not techy backend so hopefully I will make some sense with my thinking on the UPN, I thought the details are from the users Office 365 profile so it isn't related to SharePoint itself.
Might suggest that you guys check the user profile and AD details to ensure things are correct?
Cheers
Damien
- Jason BrownhillMay 17, 2019Brass Contributor
Thanks for the reply. I've checked all of that and it was fine. I'm pretty sure it's a well known legacy issue that I've seen many times over the last 10 years in that the SharePoint site collection holds onto and keeps the users previous UPN. I deleted the user completely from the site collection (as I've done in the past to resolve this in SharePoint 2007) and re-added the user to be able to fix this problem - I'm not happy with this solution though as it could destroy information for the user updated/created files - it wasn't the case in this instance so I was able to safely remove the user.
Thanks,Jason.
- Jason BrownhillMay 17, 2019Brass Contributor
Update: Further searching I've found 'Get-SPOUser' to get the user details - but there is no update PS command with relevant switch parameters that I've seen to force an update from AD, so part way there, but not quite... :)
- Damien_RosarioMay 23, 2019Silver Contributor
Hopefully it's something that will be fixed for a better experience.
Have you checked UserVoice to see if there's anything running on this? If not, you could log the idea and get support!
Cheers
Damien