Forum Discussion
Get Items for Zendesk connector fails without Maximum Get Count in Flow
Scenario: I want to record our daily open tickets (actually the count of items) in Zendesk to Excel Online in OneDrive. Our ZD plan does not provide this in the ZD UI. I created a new scheduled Flow ...
Hi Pekka_Aho
It's possible that your flow is waiting for the criteria to be met before proceeding with the output.
I'm not a user of ZenDesk so you'll have to play with this idea, but you could use Get items to retrieve all open tickets first into an Excel spreadsheet template, do a count of how many records there are, and then use that count to inform the Maximum Get Count.
Sorry to be vague but without seeing ZenDesk in action, it's a working theory that hopefully gives you some ideas to solve your issue.
Cheers and best wishes
Damien