Flow won't send me an email

Question

I am trying to create my first flow and so I thought that I would start with something simple!

I am trying to send myself an email when a new file is added to a document library.

I am receiving an error at the send email stage. Looking at the error message I can see that in the Body section there are these lines:

"status": 401,

"message": "Unauthorized",

Can anyone tell me what I have done wrong? or what else I need to turn on?

I have tried to do this twice - once from a template email and once from a blank one - both times it fails in the same way.

Thanks,

Paul

PS - does anyone know if I should I be able to create a Premier Support ticket for Flow? I can't find it in the list

dean_gross · Answer

I don't think that you can create Premier support tickets yet because it is still in preview. However, you can create a ticket from the O365 Admin Center.

Have you registered your account in the Flow site?

paul trower-mm · Answer

Dean, thanks for the reply,&nbsp;&gt;&gt;Have you registered your account in the Flow site?&nbsp;- I'm not sure what you mean - sorry for being a pain.&nbsp;I am logged into Flow with my account.I have permissions to the Site Collection.&nbsp;I'll have a look around but if you can be a bit more explicit that would be a help.&nbsp;Thanks,Paul

paul trower-mm · Answer

I also should have added that we are Office 365 customers using ADFS in a hybrid configuration - if that makes any difference.&nbsp;Thanks,Paul

dean_gross · Answer

There are a lot of moving parts and since this is still in Preview mode, some of the instructions seem to be incomplete. In my recent testing, i learned that my testers needed to be in the First Release program so that they could see Flow and PowerApps on the Command Bar in a new modern style list.There is also a Power Apps and Flow License, that may need to be assigned, but I have not been able to confirm this.For reasons that only MS can understand, there is another Community at https://powerusers.microsoft.com/t5/Microsoft-Flow-Community/ct-p/FlowCommunity which has a lot more activity than this space, i would recommend asking your question there and you should get some more responses.

paul trower-mm · Answer

Dean, thanks again.&nbsp;No matter what I do I can't sign in to that other site - it keeps sending me around in circles :-(&nbsp;I'm pretty sure I've got all the right licences, maybe my flow permissions need refreshing?&nbsp;Anyway I'll battle on.&nbsp;Thanks,Paul

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Flow won't send me an email

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