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Paul Trower-mm's avatar
Paul Trower-mm
Brass Contributor
Oct 25, 2016

Flow won't send me an email

I am trying to create my first flow and so I thought that I would start with something simple!

 

I am trying to send myself an email when a new file is added to a document library.

 

I am receiving an error at the send email stage. Looking at the error message I can see that in the Body section there are these lines:

 

"status": 401,

"message": "Unauthorized",

 

Can anyone tell me what I have done wrong? or what else I need to turn on?

 

I have tried to do this twice - once from a template email and once from a blank one - both times it fails in the same way.

 

Thanks,

Paul

 

PS - does anyone know if I should I be able to create a Premier Support ticket for Flow? I can't find it in the list

Microsoft Flow
  • Dean_Gross's avatar
    Dean_Gross
    Silver Contributor
    Oct 25, 2016
    I don't think that you can create Premier support tickets yet because it is still in preview. However, you can create a ticket from the O365 Admin Center.

    Have you registered your account in the Flow site?
    • Paul Trower-mm's avatar
      Paul Trower-mm
      Brass Contributor
      Oct 25, 2016

      Dean, thanks for the reply,

       

      >>Have you registered your account in the Flow site?

       - I'm not sure what you mean - sorry for being a pain.

       

      I am logged into Flow with my account.

      I have permissions to the Site Collection.

       

      I'll have a look around but if you can be a bit more explicit that would be a help.

       

      Thanks,

      Paul

      • Dean_Gross's avatar
        Dean_Gross
        Silver Contributor
        Oct 25, 2016

        There are a lot of moving parts and since this is still in Preview mode, some of the instructions seem to be incomplete. In my recent testing, i learned that my testers needed to be in the First Release program so that they could see Flow and PowerApps on the Command Bar in a new modern style list.

        There is also a Power Apps and Flow License, that may need to be assigned, but I have not been able to confirm this.

        For reasons that only MS can understand, there is another Community at https://powerusers.microsoft.com/t5/Microsoft-Flow-Community/ct-p/FlowCommunity which has a lot more activity than this space, i would recommend asking your question there and you should get some more responses.

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