Forum Discussion
Error when creating a Flow
When I try to create a new Flow, i get the following error.
The user with object identifier 'cb1631a5-22a5-4f40-a371-6682571e76dd' in tenant '3a8ca04c-8c53-49fd-a3c1-4b995ce613f2' does not have an entitlement to use PowerApps.
I'm a Global Admin in the Tenant with an E3 license assigned and in the First Release program.
What would cause this? It does not make any sense because I'm not creating a Power App.
Chris McNulty what is the best way to get issues like this addressed during the Preview phase?
Kerem Yuceturk, i just found another conversation on this topic from back in August. Your comments at that time indicated that this error should have been fixed by now, but I'm still seeing it with 2 people in First Release. I was trying to show my client how Flow could be used to address some business problems and it was quite embarassing to be be unable to do what was shown at Ignite last week.
- PowerApps and Flow are both part of the same set of services so it's no so strange error ;-)
- Kerem Yuceturk
Microsoft
Dean_Gross, this is strange indeed and should not happen.
Could you try this after clearing your browser cache, or using an incognito browser session, then going to: https://web.powerapps.com/connections and deleting and recreating your SharePoint connections? If it still repros, we should look deeper into it. I'm guessing your connection to SharePoint may have gotten into a bad state. In the meanwhile, I'm checking with some folks on the Flow side...
- Kerem Yuceturk
Just to close the loop Dean_Gross, thanks to your post, our engineers did indeed find an issue and have fixed it. In the meanwhile, signing out and signing back in should have fixed the problem for your case. Please let us know if you run into it again.
Kerem Yuceturk thanks for following up. We ended up working around the problem by going directly to the Flow.Microsoft.com and registering our accounts manually. we were then able to open the Flow site directly from the List in SPO. However, now we are getting a new error that appears to be caused by some type of network configuration. Where can I find information about network configuration requirements (firewalls, ports, whitelisting, etc) ?
