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JoostKoopmans1's avatar
JoostKoopmans1
Iron Contributor
Dec 08, 2017

Error access Outlook Tasks from Flow

We have no issues connecting Flow to Outlook, however when we want to connect to Outlook Tasks we get the following error:

 

OutlookTasksConnector-PowerApps and Flow needs permission to access resources in your organisation that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.

 

Anybody any idea what is causing this behavior?

 

12 Replies

  • Whatever19002's avatar
    Whatever19002
    Copper Contributor

    JoostKoopmans1 

     

    AccessFlow is Live!

    The new AccessFlow tool launched on September 2! AccessFlow is the new tool for requesting access to University systems such as UAccess and Trellis. The current Access Provisioning Tool in Cherwell will be decommissioned in September. AccessFlow is built in ServiceNow, which allows for additional new benefits. The new tool will enhance workflow for effectiveness and increased productivity, improve audit response, and provide a single unified interface to request, track, and execute operations. To enter AccessFlow, click Log In in the top right corner, then select Access Provisioning on the portal banner. Note: Some users have reported difficulties using AccessFlow in the Firefox browser, please use an alternate browser.

     

    DID ANYONE ASK IF ANYONE NEEDED THIS ACCESS FLOW?  NO! ANOTHER EXAMPLE OF SOME UNECCESSARY "IMPROVEMENT" TO AN UNBROKEN SYSTEM THAT DIDN'T NEED FIXING OR UPDATING.

  • Hi - it turns out this is a consent issue. 

    Please work with the tenant admin to check if the “Users can consent to apps accessing company data on their behalf” option in AAD is set to YES.

    This option can be found under Azure Active Directory >> Users and groups >> User settings >> Enterprise applications

    • JoostKoopmans1's avatar
      JoostKoopmans1
      Iron Contributor

      Hi Alexandru Tofan,

       

      This setting is indeed turned off in our tenant because we do not want our users to give consent to 3rd party apps. However it is strange this setting is only needed for Outlook Tasks, right?

      I cannot test it, but if correct it seems like a design flaw or bug to me...

      • Alexandru Tofan's avatar
        Alexandru Tofan
        Former Employee

        Hi JoostKoopmans1,

         

        The Outlook Tasks connector uses a 3rd party app and requires consent. The name of the application is OutlookTasksConnector-PowerApps and Flow and the application ID is 99da6bf4-4525-4bfa-b39f-b6a35789c240. Make sure permission is granted to this app in AAD before attempting to use the connector. It is not mandatory to turn ON the “Users can consent to apps accessing company data on their behalf” option if permission has been granted to the app.

  • Robin Tillery's avatar
    Robin Tillery
    Copper Contributor

    My apologies that I don't have a solution, but I'm also experiencing this issue.  All of my Flows are working, except for those connected to Outlook Tasks.

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