Forum Discussion
Sharing Folders with External Users spams Organization Login Prompts
We're having about the same behavior using OneDrive for business. We shared a folder with external users using their email addresses, where when they got the shared folder email from OneDrive they click the open button and get to the shared folder as normal.
We've been using this from November and about a week ago every time a shared user tries to view the shared folder, when they enter the folder they get a popup to enter their login information from OneDrive, even though they are connected using the link from the shared folder email. If they close the popup they can upload, delete, edit documents, but every now and then they get the poup again, which is very annoying for the user.
Has anything changed from OneDrive? This is very frustrating...
Not to my knowledge. It seems like it's been resolved in certain environments, but I still get it regularly in Chrome.
It was becoming too onerous to deal with Microsoft support on this, so we will just advise our clients to block the login pop ups if they are a problem.
fstephane - Wow. That isn't a solution nor a fix. I hope this gets better because folders are shared all the time.
ExternalUsers007What we found is that Microsoft's Edge doesn't show the login popup every time, just the first time we login and then it's OK. But on some PCs it popsup on Edge too.
