No option for restoring files from Bin

renatina 

Hi,

Welcome to Microsoft Tech Community, i am here to help with your OneDrive problem.

 It’s understandable that you’re feeling frustrated and helpless right now because you’re having trouble restoring your files from the OneDrive Bin. I’ll do my best to help you out.

Firstly, it’s important to note that the Restore option may not be available for all files in the Bin. If the file is too large or if it has been in the Bin for too long, it may not be possible to restore it. However, if you’re unable to see the Restore option for any file in the Bin, there could be a few reasons why this is happening.
 Here are some steps you can take to try and resolve the issue:
1.Check your OneDrive account status: You mentioned that your account was frozen and you’ve purchased additional storage. However, it’s still showing as frozen. This could be the reason why you’re unable to restore your files. It can take up to 2 hours for changes to be applied after purchasing additional storage. If your account is still frozen after 4 hours, you should contact support.

2.Clear your browser’s cache and cookies: Sometimes, issues with web applications can be resolved by clearing your browser’s cache and cookies.

3.Try a different browser or device: If clearing the cache and cookies doesn’t work, try accessing OneDrive from a different browser or device.