Forum Discussion

andykn's avatar
andykn
Copper Contributor
Jul 27, 2020

Office 365 ProPlus version out of support implications

We have Office 365 Semi-Annual Enterprise Channel 1902, which goes out of support on September 8, 2020. After that date Microsoft have published that we will get no more Technical Support for issues, bug fixes or security fixes. However is there any published Microsoft information on connectivity to Office 365 Services? The only links I can find are ambiguous as to whether the "in mainstream support" phrase applies to Office 365 ProPlus or just Office Perpetual clients:

 

https://techcommunity.microsoft.com/t5/office-365-blog/office-365-system-requirements-changes-for-office-client/ba-p/62327

 

https://www.microsoft.com/en-us/microsoft-365/blog/2018/09/06/helping-customers-shift-to-a-modern-desktop/

1 Reply

Sort By
  • Rebecca_Keys's avatar
    Rebecca_Keys
    Icon for Microsoft rankMicrosoft
    Aug 27, 2020

    Hi andykn, my apologies for the slow response.

     

    To guarantee connectivity to Office 365 services, you'll need to be on a supported version of Office 365. That said, after September 8, 2020, Microsoft can't guarantee connectivity to Office 365 services on version 1902. This article below outlines information regarding Office 365 services connectivity, and I've also just spoken with our technical writer about updating it to provide more clarity.

     

    https://docs.microsoft.com/en-us/deployoffice/endofsupport/office-365-services-connectivity

     

    Thanks so much!

Resources