Office 2019 users getting error when opening files in app from sharepoint

Hi, since two days ago, our users who didnt upgrade to office 365 and still use office 2019 are getting an error when trying to sign in from office to their cloud account. 

The error is: "Your account is in bad state. Please sign-in to this account online to address the issue"

Now I know support for cloud connectivity for office 2019 has officially ended in october 10, two days ago, in microsoft website its stated that: 

"In practical terms, what this means is that older Office versions might not be able to use all the latest functionality and features of Microsoft 365 services...

No active measures will be made to block older Office versions from connecting to Microsoft 365 services if they're in extended support and are kept up to date. For example, Office 2019 and Office 2016, both of which are in extended support until October 14, 2025."https://learn.microsoft.com/en-us/deployoffice/endofsupport/microsoft-365-services-connectivity

So why it looks like Microsoft actively blocked office 2019 connection to cloud?