Forum Discussion
Microsoft Graph API returns 502 Bad Gateway (UnknownError) when calling List members of a chat
Description:
I am encountering a persistent 502 Bad Gateway error with the UnknownError code when attempting to list members of a specific chat via the Microsoft Graph API v1.0. This issue occurs even though the chat ID is valid and the authorization token has the necessary permissions.
API Endpoint:
GET /v1.0/chats/{chat-id}/members
Steps to Reproduce:
1. Obtain a valid access token with Chat.Read or Chat.ReadWrite permissions.
2. Call the endpoint for a meeting chat:
https://graph.microsoft.com/v1.0/chats/19:meeting_NmU5Yjk3NTAtYTk2ZS00Yzg0LWEyYmQtZTJhMjI4NmJjZmRh@thread.v2/members
3. The API returns a 502 Bad Gateway response.
Debug Information (Request Details):
* Date: 2026-02-06 06:17:55 (GMT)
* Request ID: be906f9e-2108-4722-91b8-ecee8bfb41f0
* Client Request ID: be906f9e-2108-4722-91b8-ecee8bfb41f0
* DataCenter: Germany West Central
* X-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"Germany West Central","Slice":"E","Ring":"4","ScaleUnit":"001","RoleInstance":"FR2PEPF0000118F"}}
Raw Response Body:
{
"error": {
"code": "UnknownError",
"message": "Bad Gateway",
"innerError": {
"date": "2026-02-06T06:17:55",
"request-id": "be906f9e-2108-4722-91b8-ecee8bfb41f0",
"client-request-id": "be906f9e-2108-4722-91b8-ecee8bfb41f0"
}
}
}
Additional Context:
The connection is established successfully via TLS 1.3, but the upstream server seems to be failing. This happens specifically with meeting-related chat threads. Could you please investigate if there is a service degradation or a specific issue with this chat object in the Germany West Central region?
1 Reply
If you can reliably reproduce this, best open a support case.