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WWolfe-001's avatar
WWolfe-001
Copper Contributor
Mar 28, 2020

Office Pro 2013 Online Repair

Trying to run Online Repair and it says there is no Internet connection.  The link to help does not respond.  Is online repair no longer available?

2 Replies

  • Keristop's avatar
    Keristop
    Copper Contributor

    Hi, 

    I tried an Online Repair, it worked (well? I absolutely don't know what it did, and it didn't correct the problem), but now it is impossible to reactivate the product, although I have a valid license key. The activation window doesn't react at all.

    I don't know if the problem comes frome the Office installation (I tried a reinstallation, didn't change), from corrupted files in my PC or if MS is blocking on its side.

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