Forum Discussion
WWolfe-001
Mar 28, 2020Copper Contributor
Office Pro 2013 Online Repair
Trying to run Online Repair and it says there is no Internet connection. The link to help does not respond. Is online repair no longer available?
2 Replies
- KeristopCopper Contributor
Hi,
I tried an Online Repair, it worked (well? I absolutely don't know what it did, and it didn't correct the problem), but now it is impossible to reactivate the product, although I have a valid license key. The activation window doesn't react at all.
I don't know if the problem comes frome the Office installation (I tried a reinstallation, didn't change), from corrupted files in my PC or if MS is blocking on its side.
- Chanda Wong
Microsoft
WWolfe-001 online repair is available and requires internet connectivity. Are you still having this issue?