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Martin Curtis's avatar
Martin Curtis
Copper Contributor
Jan 17, 2018
Solved

Option to create different types of teams is missing?

Hi, I was working with a different school yesterday to help them set something up on OneNote.  I noticed that when I created a new team there was no option to create the different types of team (PLC,...
education
onenote
teams
  • Anonymous's avatar
    Anonymous
    Jan 17, 2018

    Hi Martin,

     

    These EDU features are tied to licensing.

    The user creating the team must have Office 365 A1 for faculty or similar.

     

    There was also an issue recently affecting users with Office 365 A3 for faculty, where they did not see these templates when creating teams, even though they were correctly licensed. I believe this issue was solved during the weekend or monday this week at the latest.

     

    If users are correctly licensed and still see this problem you should open a support ticket.

     

    \Magnus

     

     

Anonymous's avatar
Anonymous
Jan 17, 2018

Hi Martin,

 

These EDU features are tied to licensing.

The user creating the team must have Office 365 A1 for faculty or similar.

 

There was also an issue recently affecting users with Office 365 A3 for faculty, where they did not see these templates when creating teams, even though they were correctly licensed. I believe this issue was solved during the weekend or monday this week at the latest.

 

If users are correctly licensed and still see this problem you should open a support ticket.

 

\Magnus

 

 

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