Forum Discussion
Winforms .exe in MSIX Package Does Not Startup After Auto Update
A few questions:
- To make sure I understand what's going on, are you launching the app, the update UI pops up, installs the update successfully and at the end of the update the app doesn't launch?
- Can you please share:
C:\Users\<UserName>\AppData\Local\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\TempState\AILog.txt from when this issue occurs.
And just to make sure, can you please check Task Manager to see if your app's process is present when the issue occurs.
Thanks
Tanaka
1. Yes, that is correct.
2. attached
3. The application's process does not appear in Task Manager during a hang.
- Tanaka_JimhaNov 12, 2019Iron Contributor
- ChreesMNov 25, 2019Brass Contributor
Tanaka_Jimha - Hi Tanaka,
Just checking in to see if there has been any movement on this item.
Regards
- Tanaka_JimhaDec 06, 2019Iron Contributor
Hi ChreesM
Unfortunately our devs weren't able to reproduce the issue and the logs aren’t showing anything so we don't have anything to use for debugging right now.
Are you able to reproduce the issue on one of your machines currently? I understand it can be hard since you said it only happens 20% of the time. Our best bet to get to the bottom of it now is for you to file a Feedback Hub bug while the issue is occurring -, this will collect a lot more logs & traces and help us investigate. If you can reproduce the error, can please try capture it using Feedback Hub:
Launch Feedback Hub
Category -> Problem -> Install & Update -> App installation issues
Make new bug
Important functionality not working
Recreate My Problem -> Start Recording
Try reproduce the issue
Stop recording
Submit
Thanks!
Tanaka