Forum Discussion
John_Cote
Jun 22, 2021Copper Contributor
MSIX won't update properly
We have a test machine that's failing to update. m_appInstallerUpdateAvailability is Error, but the location of the .appinstaller hasn't changed and appears to be correct. Any Ideas? [Tue Jun ...
- Jun 22, 2021Hi John,
[Tue Jun 22 09:49:57 2021]{11256} This indicates an error on the IT admin where the user had installed an older version of this app that doesn't link to the new .appinstaller file
It looks like there is a difference in the appsintaller files.
Windows uses a cache that contain the appinstaller files and you get an error 0x800... if there is a mismatch.
Rebooting the workstation will clear the cache and it may solve this issue.
adelkeita
Jun 22, 2021Brass Contributor
Hi John,
[Tue Jun 22 09:49:57 2021]{11256} This indicates an error on the IT admin where the user had installed an older version of this app that doesn't link to the new .appinstaller file
It looks like there is a difference in the appsintaller files.
Windows uses a cache that contain the appinstaller files and you get an error 0x800... if there is a mismatch.
Rebooting the workstation will clear the cache and it may solve this issue.
[Tue Jun 22 09:49:57 2021]{11256} This indicates an error on the IT admin where the user had installed an older version of this app that doesn't link to the new .appinstaller file
It looks like there is a difference in the appsintaller files.
Windows uses a cache that contain the appinstaller files and you get an error 0x800... if there is a mismatch.
Rebooting the workstation will clear the cache and it may solve this issue.
AntonK2
Jun 29, 2021Copper Contributor
Hi Adelkeita,
so we need to reboot before every update of the application?
The error 0x800... is not really customer friendly.
Is there a way to clear the cache without reboot?
- adelkeitaJun 29, 2021Brass ContributorHey AntonK2,
No, you don't need to reboot before every update of the application.
I noticed that the only cases when I need to reboot my machine was when I changed the "UpdateSettings" part of the AppInstaller XML file. But this part should not change often.
I don't know if there is a way to clear the cache.
Maybe Tanaka_Jimha knows.