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Kubo13's avatar
Kubo13
Occasional Reader
Jan 16, 2026

Error ID-3000.0 - Surface Pro 11 ARM + Quest 3 v83

Connection fails at streaming phase after successful QR pairing.

Setup:

  • Surface Pro 11 (Snapdragon X Elite ARM64)
  • Quest 3 on v83
  • Windows App (blue icon) + Remote Display on Quest

What I tried:

Network: Same 5GHz network, private mode, discovery enabled, ports 3389/8264-8266 open

Windows: Disabled Windows Hello completely, password-only login, NLA off, uninstalled McAfee

Quest: Storage permission on, nearby devices on, location on (permissions show green but grayed out with "authorization required" tooltip - seems normal for system apps)

Display: HDR off, lowered to 1080p

Cleanup: TermService running, deleted old Oculus Remote Desktop folder to avoid x64 driver conflicts

Result: Pairing works fine but video stream never starts. Looks like ARM capture driver isn't negotiating properly with Quest decoder.

Anyone else running into this on ARM devices?

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