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hexad74's avatar
hexad74
Copper Contributor
Dec 29, 2024

Can't Reconnect to PC

Hello,

Earlier I had my Quest 3 paired to both my Desktop and my laptop.  For whatever reason, I can only get it to work with the desktop.

 

When I was testing with my laptop earlier, one thing I did that accidently killed the connection was use the Windows key + P shortcut and it must have selected some option which killed the connection. Anytime I try to reconnect I get error code -2007 (There was an issue updating your display).

 

I have reinstalled on Quest 3 and on the laptop and no luck.  Is there a way to reset whatever I did using that shortcut?  

 

2 Replies

  • gizmo's avatar
    gizmo
    Copper Contributor

    Open the Run dialog box by pressing Win + R, then type regedit to launch the Registry Editor.Navigate to the following path:
    Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDriversNext, delete the following three folders:

    • Configuration
    • Connectivity
    • ScaleFactors

    It seems important to close all other windows, delete these folders, and reboot immediately.

    I have resolved the same issue you mentioned.😀

     

    https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/windows-10-reset-external-monitors-settings/b3a53cef-e54f-4410-b09e-6846fa297a3f

     

  • hexad74's avatar
    hexad74
    Copper Contributor

    If I wasn't clear, the connection to the laptop was working fine until I did the Windows key + P shortcut. Now I can't get it to reconnect no matter what.

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