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Spam being delivered to Junk folder
I am still having spam messages being delivered to the Junk folder, even after setting Spam Message Action to delete the message (see first image below). I also ran a message trace and found that the...
w4C777 check your anti phishing policy settings in the action section as well
please can you check which policy is catching your email ? anti -spam or anti-phishing ?
elieelkarkafi Thank you for your response. Please excuse my lack of knowledge, but where would I go to check which policy was used for this specific email. I just received another email into my Junk folder this morning and I don't know how they are sent there when I have the Spam policy set to delete spam messages. Thank you.
w4C777 for example open the email from the explorer blade in defender and check the action applied on this email
- Where is the explorer blade? I've looked everywhere in the left navigation pane and can't find it.