Forum Discussion
What is the difference from approve release and release in Microsoft 365 Quarantine?
What is the difference from approve release and release in Microsoft 365 Quarantine? Why is that the approve release is grayed out?
Thank you. Sounds like a workflow that is not needed for my tiny organization. I am the admin and can release messages. I couldn't find any documentation on what "Approved Release" meant or how it fits in a workflow. I was hoping for functionality within the spam release policy that could let me flag a false positive to be added to the safe senders list since it is cumbersome to do that separately, and I was hoping that button might be it. But alas, I guess not.
HeikeRitter
Microsoft
MicrosoftBarry14850 I found the following docs article: Manage quarantined messages and files as an admin | Microsoft Learn
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Users can request the release of email messages if the quarantine policy used Allow recipients to request a message to be released from quarantine (PermissionToRequestRelease permission) instead of Allow recipients to release a message from quarantine (PermissionToRelease permission) when the message was quarantined. For more information, see Create quarantine policies in the Microsoft Defender portal.
After a recipient requests the release of the email message, the Release status value changes to Release requested, and an admin can approve or deny the request.
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HeikeRitter Thank you!