Forum Discussion
w4C777
Oct 10, 2023Copper Contributor
Spam being delivered to Junk folder
I am still having spam messages being delivered to the Junk folder, even after setting Spam Message Action to delete the message (see first image below). I also ran a message trace and found that the...
- Oct 11, 2023
w4C777 check your anti phishing policy settings in the action section as well
Oct 11, 2023
w4C777
Oct 11, 2023Copper Contributor
elieelkarkafi It appears that I do not have that option, or even some of the options that you have. Is there a way to enable those additional options?
- Oct 11, 2023which license you have for your users ?
- w4C777Oct 11, 2023Copper ContributorMicrosoft 365 Email Essentials through GoDaddy. That's probalby the reason. Is there any other way I can find out why these emails are being deliverd to the Junk folder?
- Oct 11, 2023
w4C777 yes because threat explorer is part of the defender of o365 plan2. the Exchange online protection requires the below licenses to protect your users