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StephanGee's avatar
StephanGee
Steel Contributor
Aug 13, 2024

Incident mails for Sentinel Alerts/Incidents

Hi everyone,

 

we integrated Sentinel with Defender and now get alerts from Sentinel into Defender XDR. But they do not trigger any mail. If i look at the mail notifications i cannot see "Sentinel" as a service.

Is this by design? How to get mails from Sentinel Alerts?

 

 

BR

Stephan

Incident Management
microsoft sentinel

2 Replies

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  • StephanGee's avatar
    StephanGee
    Steel Contributor
    Aug 16, 2024
    Can nobody relate? Does anyone else have the entry "Sentinel" showing up?
    • StephanGee's avatar
      StephanGee
      Steel Contributor
      Sep 04, 2024
      Well - solution was quite simple.
      If i PIM my global admin it takes some time to reach "Defender XDR"
      In this case it takes forever. Even STRG+F5 .. logout login does not fix this.

      I PIM - use FireFox for setting things up - it shows Sentinel and i can activate the notifications.
      So if you maybe not seeing things that should be there - use another browser

Resources

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Hi everyone,

 

we integrated Sentinel with Defender and now get alerts from Sentinel into Defender XDR. But they do not trigger any mail. If i look at the mail notifications i cannot see \"Sentinel\" as a service.

Is this by design? How to get mails from Sentinel Alerts?

 

 

BR

Stephan

","body@stringLength":"818","rawBody":"

Hi everyone,

 

we integrated Sentinel with Defender and now get alerts from Sentinel into Defender XDR. But they do not trigger any mail. If i look at the mail notifications i cannot see \"Sentinel\" as a service.

Is this by design? How to get mails from Sentinel Alerts?

 

 

BR

Stephan

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this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"ModerationData:moderation_data:4220610":{"__typename":"ModerationData","id":"moderation_data:4220610","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:4220610":{"__typename":"ForumReplyMessage","uid":4220610,"id":"message:4220610","revisionNum":1,"author":{"__ref":"User:user:533323"},"readOnly":false,"repliesCount":1,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:MicrosoftThreatProtection"},"parent":{"__ref":"ForumTopicMessage:message:4217387"},"conversation":{"__ref":"Conversation:conversation:4217387"},"subject":"Re: Incident mails for Sentinel Alerts/Incidents","moderationData":{"__ref":"ModerationData:moderation_data:4220610"},"body":"Can nobody relate? Does anyone else have the entry \"Sentinel\" showing up?
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If i PIM my global admin it takes some time to reach \"Defender XDR\"
In this case it takes forever. Even STRG+F5 .. logout login does not fix this.

I PIM - use FireFox for setting things up - it shows Sentinel and i can activate the notifications.
So if you maybe not seeing things that should be there - use another browser","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-09-04T05:56:52.975-07:00","lastPublishTime":"2024-09-04T05:56:52.975-07:00","metrics":{"__typename":"MessageMetrics","views":187},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:microsoft-defender-xdr/category:microsoft-security/category:products-services/category:communities/community:gxcuf89792board:MicrosoftThreatProtection/message:4217387/message:4236602","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1737115705000","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1737115705000","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1737115705000","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1737115705000","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1737115705000","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1737115705000","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1737115705000","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1737115705000","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1737115705000":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1737115705000","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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