Forum Discussion
Explorer permission to download an email
Global Admin is allegedly not sufficient access to download an email. So I have a user asking for a copy of her emaill, and I'm telling her 'sorry, I don't have that permission', I'm only global admi...
Hi underQualifried,
Global Admin rights don’t grant access to download or export emails anymore. Microsoft separated admin and data access, so you now need specific Purview eDiscovery permissions. To do this, add yourself to the eDiscovery Manager role group (with Export, Preview, and Search and Purge roles) in the Compliance portal (Purview) - then you’ll be able to download the email.