Forum Discussion
Edmund_Fearon
Feb 08, 2024Copper Contributor
Emails reported as Phishing not creating Alerts or Incidents
Hi all, From what I have read I am expecting the marking of emails as Phishing using the Report message add-in in Outlook should result in an Alert generating in XDR based on the default "Email r...
keenanbrooks
Feb 09, 2024Brass Contributor
Edmund_Fearon
Hey, alerts for this are default policy. Go to "Policies & Rules" under Email and Collaboration and choose 'Alert Policy', from here make sure the "Email reported by user as malware or phish" rule is enabled.
_Adam33
Feb 12, 2024Copper Contributor
I've seen the same behavior in the past week. Our default alert is enabled and correct. It hasn't been modified in 7+ months.
We receive *some* email notifications stating an email was reported. There haven't been any incidents created for reported phishing emails since 2/2.