Forum Discussion
w4C777
Sep 13, 2023Copper Contributor
Anti-spam inbound policy working differently without intervention
Last month, I ran a message trace to see what emails were failing to be delivered due to the spam policy. I had a suspicion that some important emails were not being delivered. After looking at the report, indeed some emails that I had previously received from senders were now failing to be delivered. I have never made changes to the anti-spam inbound policy. I've only added entries to the allowed/blocked senders/domains.
Has Microsoft changed something within the past few months or so that affected the spam priority behavior or anything else? I find it very odd that emails that I've received in the past are now randomly failing to be delivered. Now, I have had to send all spam-detected emails to the Junk email box instead of automatically deleting them, which is not what I wish to do.
- JonasBackSteel ContributorCould it be Announcing New DMARC Policy Handling Defaults for Enhanced Email Security?
https://techcommunity.microsoft.com/t5/exchange-team-blog/announcing-new-dmarc-policy-handling-defaults-for-enhanced-email/ba-p/3878883- w4C777Copper Contributor
I don't believe this is a DMARC issue. For example, I received two emails from the same Verizon email address. One was filtered as spam and the other one was delivered normally. This is happening with other email addresses, and seems to be happening at random. This has me baffled, but I would like it fixed. What do you suggest?
- UserID144294Copper Contributor
Did you find the cause of this issue? We're experiencing a similar problem, and we haven't made any changes to the anti-spam inbound policy either