Forum Discussion

edevcn's avatar
edevcn
Brass Contributor
Jul 13, 2023

When clicking on notifications, Teams preview incorrectly opens the chat in a new window

This is a long standing defect in the preview client that has existed since launch.   When a new chat message notification appears (i.e. windows notification) and I click on the notification to go ...
BUG
Chat Notifications
User Interface (UI)
henryjamesss's avatar
henryjamesss
Copper Contributor
Jul 14, 2023

Thanks for reaching out about the issue with Teams preview. I totally get how annoying it is when clicking on chat notifications opens a new window instead of going to the main Teams window.

But guess what? Our team  knows about this long-standing defect and we're on it! We're working hard to fix it ASAP and give you a better experience. We're sorry for any inconvenience caused.

edevcn's avatar
edevcn
Brass Contributor
Jul 20, 2023
I am extremely pleased to report that I got an update for teams preview with a new option for opening notifications in either new window or main window. I set it to use Main Window and things are working as expected so far.

Big thanks for fixing this as it was a huge pain.
  • DotNetCoderDFW's avatar
    DotNetCoderDFW
    Copper Contributor
    Jul 24, 2023

    edevcn , where is this magical setting??? This would save a lot of daily cussing on my part if I can get this working. I'm using this version:

    Version

    You have Microsoft Teams version 23190.500.2225.2952.
    You've got the latest version. It was last updated on 7/24/2023.
    The client version is 49/23070902137.
     
    Any help would be GREATLY appreciated!
     
    • HelloBenTeoh's avatar
      HelloBenTeoh
      Bronze Contributor
      Jul 24, 2023

      DotNetCoderDFW You'll find it in the 'General' section of your settings under 'Open new chat in'

       

      • Alina_Maria's avatar
        Alina_Maria
        Copper Contributor
        Aug 24, 2023

        HelloBenTeoh 

        I'm sorry, but the setting doesn't work for me for the chat's opened from mail notifications. Even if I choose "Main window", the "Go to conversation" link in the mail still opens in a new window. Is there any fix available for this?

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