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silvermarkg_Personal's avatar
silvermarkg_Personal
Copper Contributor
Apr 06, 2023

Toggle for new Teams client not available

We have set the policy to allow the new Teams client for a subset of users, but the toggle is not showing. Following the troubleshooting steps on the docs (https://learn.microsoft.com/en-us/microsoftteams/new-teams-desktop-admin?tabs=teams-admin-center#troubleshooting-the-app-switcher-toggle) we are getting a PEAR_APP_DISABLED code value which is not listed on the docs.

 

Any ideas what might be the issue?

3 Replies

  • Investigating further and re-reading the docs my issue is caused by this setting https://learn.microsoft.com/en-us/microsoftteams/sign-in-teams#how-to-restrict-teams-sign-in-on-desktop-devices

    Removing the restricted sign in setting, I get the toggle
  • Tim67's avatar
    Tim67
    Brass Contributor
    Same here, tested for 5 people only, and not even one had the Preview option to choose from 😞 ... MS PLS HELP

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