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miweeks's avatar
miweeks
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May 31, 2022

Teams Public Preview Office Hours - Teams Connect Shared Channels

Welcome everyone! Please post all your Teams Connect shared channels questions and we will endeavor to answer them all as quickly as possible. Your trusty Microsoft Teams engineering team is here l...
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brkcanada's avatar
brkcanada
Brass Contributor
May 31, 2022
Created a shared channel in a team in my CDX 'Contoso' tenant, shared to myself and a few others in our company tenant. From my corp teams, added a tab to SharePoint Pages, chose Home, it prompts for my company account which I choose, then it gets an error Selected user account does not exist in tenant 'Contoso'..... account needs to be added as an external user in the tenant first. This does not seem like correct behavior?
ArunDas's avatar
ArunDas
Icon for Microsoft rankMicrosoft
May 31, 2022
Hey brkcanada can you please clarify if the shared channel is shared with members in other tenant or everyone is from the same tenant?
  • brkcanada's avatar
    brkcanada
    Brass Contributor
    May 31, 2022
    The Contoso admin shared the channel with me and a two colleagues in our corp tenant (same tenant). So only Contoso admin and Softlanding me, two colleagues.
    • StevenC365's avatar
      StevenC365
      MVP
      May 31, 2022

      brkcanada Is this SharePoint home page in the site of the shared channel, or some other site? Adding a tab pointing at SharePoint doesn't grant permissions (in any channel type).

      • brkcanada's avatar
        brkcanada
        Brass Contributor
        May 31, 2022
        It is in the Contoso shared channel site. Issue arose when clicking the tab from Softlanding team app. I can navigate the site and content though (from Softlanding team) which is interesting so it succeeded inspite of the error when chosing my Softlanding account.

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