Forum Discussion
Kaushal-Mehta
Microsoft
Aug 04, 2022Now in public preview: Get Adobe PDF experience in Teams
Description
Now, you can make the Adobe Acrobat Teams app as the default PDF handler in Teams. Once done, all PDF files from the chat, channel, and files app will open directly in the Acrobat app w...
Alex_Kattar
Oct 26, 2022Brass Contributor
ArchieW, what I have noticed is that if you ever used an Adobe ID, it will ask for it. If you never have, it doesn't.
ArchieW
Oct 27, 2022Copper Contributor
Alex_Kattar: What exactly do you mean with "if you ever used an Adobe ID"? Do you mean "ever used an Adobe ID with a specific user" or "within a specific Tenant"? What I tried: I created a completly new user within the tenant. Logically this user never used an Adobe ID before... but I still can only open and view the PDF in Teams as standard App. If I want to annotate or comment, I would have to log in with an Adobe ID.
- Alex_KattarNov 03, 2022Brass Contributor
ArchieW, interesting. Since I last posted, I've noticed the behavior to be inconsistent across the board. It asks some users for Adobe ID and to others doesn't. Additionally, discovered that although annotations are visible to other members of the Team, they're not shown in real time, which makes it far from ideal for synchronous collaboration.
- Planet86Nov 07, 2022Copper Contributor
Alex_Kattar : Really interesting behaviour. Did'nt get it running without asking for Adobe ID at all. Would be really good to know, if there is anything we are missing out, which needs to be configured or if it is simple behaving arbitrarily from our point of view.