Forum Discussion
serban
Aug 25, 2022Copper Contributor
"Public Preview" option is missing for newly created Teams users.
I created some new Teams users in my tenant.
I followed the instructions here https://docs.microsoft.com/en-us/MicrosoftTeams/public-preview-doc-updates to create a new policy and assign it to the users.
But when I log-in as those users, I do not see the "Public Preview" option.
Tried both web and desktop client.
(For some older Teams users from my tenant, I do have the "Public Preview" option. It's only missing for the new ones...)
What is missing from my setup ?
Thank you.
- Difficult to say when you're not saying what you've actually configured but rather pointing to the documentation.
You have "Follow Office Preview" and "Enabled". If using the former users must be in the Office Current Channel Preview as well, then they will not see the option to switch. For the latter the users need to make the switch from within their Teams top right corner.
The Global policy is assigned to all users by default, so if you have a custom one make sure that is also assigned properly.- serbanCopper Contributor
Here's a (hopefully) complete example:
The teams update policy:
The 2 users that it's assigned to:
User ___3 has public preview option available.
User ___4 does not have public preview option available.
In the Azure administration portal there is no difference between the 2 users.
They both have similar properties, belong to the same Team, and exactly same licenses assigned to them.
- Perhaps just a delay, could take 24 hours.
Try with PowerShell to see if it looks good too https://docs.microsoft.com/en-us/powershell/module/teams/get-csuserpolicyassignment?view=teams-ps and Get/Set-CsTeamsUpdateManagementPolicy etc.