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serban's avatar
serban
Copper Contributor
Aug 25, 2022

"Public Preview" option is missing for newly created Teams users.

I created some new Teams users in my tenant.

I followed the instructions here https://docs.microsoft.com/en-us/MicrosoftTeams/public-preview-doc-updates  to create a new policy and assign it to the users.

 

But when I log-in as those users, I do not see the "Public Preview" option.

Tried both web and desktop client.

 

(For some older Teams users from my tenant, I do have the "Public Preview" option. It's only missing for the new ones...)

 

What is missing from my setup ?

 

Thank you.

  • Difficult to say when you're not saying what you've actually configured but rather pointing to the documentation.

    You have "Follow Office Preview" and "Enabled". If using the former users must be in the Office Current Channel Preview as well, then they will not see the option to switch. For the latter the users need to make the switch from within their Teams top right corner.

    The Global policy is assigned to all users by default, so if you have a custom one make sure that is also assigned properly.

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